Lead, Implementation Engineer

Responsibilities

• 1
• Manage schedules, coordinate direct reports resources, activities, and priorities while managing day-to-day project/program activities
• 2
• Manage application development and implementations on devices across various customer touch points across Africa
• 3
• Engage Managers & Business Process Consultants and Business Analysts, Project managers and engineering team
• 4
• Highly technical and knowledgeable in EFT/EMV payment systems development, certification and processes
• 5
• Highly skilled and proficient in PCI standards across payment channels
• 6
• Own and drive client issues to effective resolution
• 7
• Develop and implement applications on point of sale terminals using Linux / android technologies
• 8
• Accountable for timeliness of delivery and the end-to-end quality of the delivered solution
• 9
• Lead the collaborative, dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team
• 10
• Deliver awesome client experiences by ensuring all project deliverable are completed to an appropriate & expected level of quality
• 11
• Eliminate roadblocks for team members and ensure timely progress to project tasks
• 12
• Act as a liaison between the business and the delivery teams & team members for all aspects of project delivery & employee performance
• 13
• Participate in technical bid input to the sales team to ensure solution requirements and business needs are met
• 14
• Participate in project scoping requirements with the project management office to identify and document technical requirements to meet accepted awards
• 15
• Stay current with all deployed technology platforms & solutions to leverage to apply to all client & employee interactions as a demonstration of your industry knowledge and expertise
• 16
• Establish and sustain an effective team environment based on increasing performance motivation and encouragement
• 17
• Develop and contribute to contractual and engagement parameter documents e
• g
• Statements of Work, Project Definition Documents, Change Requests
• 18
• Refine, complete, and document the processes of the department to effectively achieve the goal of the frictionless operation
• 19
• Travel as needed for client deployments / trainings or employee training within and outside Nigeria

Requirements

• Expert knowledge is required in software development, project management, service delivery, presentation, troubleshooting/technical support, EMV framework, PCI compliance metrics, CBN/NIBSS regulatory requirements, Card scheme networks, as well as working knowledge of process management, business analysis, agile methodologies / lean Six Sigma framework