Business Risk Management – Merchant & Inclusion

KEY RESPONSIBILITIES

• Supports in driving the entrenchment of Risk Culture and Enterprise risk management, strategy, and objective-setting enterprise-wide
• Supports in strengthening the Enterprise Risk Management Framework organization-wide and particularly for the Merchant & Financial Inclusion Groups
• Develops and ensures the implementation of Risk Management Policies and Processed
• Risk assessment: Conduct enterprise, ad-hoc, product and third-party risk assessments on Business Lines, new & existing Products and Services; Vendors and Third-party service providers in line with certification, leading practice, and regulatory standards expectations
• Maintains working and up-to-date Risk Register, RCSA organization-wide and particularly for the Merchant & Financial Inclusion Groups
• Ensures new and existing products comply with set baselines before go-live
• Merchants and Agents risk & compliance oversight on new and existing relationships
• Develops risk awareness presentations and conducts same across Business Lines to promote and raise risk management culture and awareness in the organization
• Provides risk expert advisory services on new initiatives and existing business relationships
• Develops and operates Risk Key Performance Indicators and Risk Analytics
• Supports oversight relating to Data Protection regulations and processes
• Supports risk management activities in regional countries and subsidiaries
• Develops Key Risk Indicators (KRI) for proactive risk monitoring organization-wide and particularly for the Merchant & Financial Inclusion Groups
• Prepares Risk Management reports for Department, Group, Senior Management and Risk Committee and the Board
• Monitors and Reports Operational losses, Claims, and Refunds; Engages concerned Business groups to perform root cause analyses on identified risk events to recommend improvements to prevent these risk events from re-occurring in the future. When necessary, refer to Internal Audit for investigation.

EDUCATION & EXPERIENCE