To ensure the effective acquisition, deployment and management of business focused IT resources and ensure the delivery of a high-quality customer-focused IT service that supports Interswitch’s operations.

Responsibilities

  • Administration
  • Produce, update and provide best practice support on a wide range of MS documents, databases and other departmental systems to support the work of more senior colleagues
  • Client & Customer Management (Internal) Carries out simple procedural tasks to support management of internal client relationships
  • Customer Service Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities
  • Infrastructure and Network Development and Maintenance Complete operational tasks, data management, incident logging, reporting, systems monitoring, systems testing, and disaster recovery to support the day-to- day infrastructure and networks
  • Processes Automation
  • Analyze business processes and workflows to identify routine and repetitive tasks and opportunities for increasing efficiency

Requirements

  • BSc/HND in any discipline from a reputable institution
  • Minimum of 3 years experience in the similar or related role

Department

Group Shared Technology

Location

Lagos Office   |   Permanent

Deadlines

August 11, 2021

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