• This role is responsible for performing sales administrative and related duties; providing support to the Sales and Business Development team
Responsibilities
- Be the knowledge ambassador for the Sales and Business Development technology and tools
- Monitors and maintains accurate customer records in CRM system
- Responsible for checking completeness and correctness of uploaded customer KYC
- Responsible for timely communication of accurately mapped CPR with stakeholders
- Owns the responsibility of mapping and re-assigning accounts on the CRM and other systems
- Will ensure Partner Relationship Management (PRM) Adoption/Definition and Update
- Maintains product pricing data on CRM
- Owns the process of checking special pricing/discounting approval
- Support operational logistics including optimizing resource allocation for regions
- Create checklists and guidance documents to aid sales and BD comply with deals logging on CRM
Requirements
- Strategic Thinking
- Results Driven
- Business Acumen
- Decision Making
- Financial Management
- Business Process Management experience
- Business Analysis skills is a prerequisite
- Process documentation development
- Process diagramming tools usage
- Product knowledge
- Sales support experience would be an added plus
- Teamwork with all sales channels and operations
- Time Management
- Organization Skills
- Excellent follow up skills (open items, issue resolution, etc
- )
- Strong written and verbal communications
