Carry out Set-up and Deployment on the Core Switching Platforms. Support the Core Switching Platforms and ensure their optimal performance.

Responsibilities

  • Deployment of Switching Applications
  • Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc)
  • Automation
  • Implement automation of Activities that are involved in the management of the Switching Applications
  • Application Environment Management
  • Ensure 24 x 7 Availability of all Switching Applications
  • Carry out Capacity planning to ensure Applications are always available to meet increasing demands
  • Create visibility into site health and key performance indicators of the Switching Systems
  • Ensure up-to date patching and full compliance to security standards of the Switching Systems
  • Ensure up-to date documentation on the Switching Applications as well as changes made
  • Troubleshooting
  • Troubleshoot reported issues, and proactively identify areas in need of optimization
  • Working with technical support engineers to resolve critical incidents
  • Create and update clear troubleshooting guides for the Switching Applications
  • Requests Fulfilment
  • Implement Requests relevant to the operation and enhancement of the Core Switching Applications

Requirements

  • Good first degree in Computer Science/Computer Engineering or other related fields
  • Service Management Certifications (eg ITIL) is an advantage
  • Minimum of 1 year relevant experience

Department

Group Shared Technology

Location

Lagos Office   |   Permanent

Deadlines

August 5, 2021

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