Carry out Set-up and Deployment on the Core Switching Platforms.
Support the Core Switching Platforms and ensure their optimal performance.
Responsibilities
- Deployment of Switching Applications
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Carry out Deployments on the Transaction Switching Applications (Postilion, Powercard etc)
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Automation
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Implement automation of Activities that are involved in the management of the Switching Applications
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Application Environment Management
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Ensure 24 x 7 Availability of all Switching Applications
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Carry out Capacity planning to ensure Applications are always available to meet increasing demands
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Create visibility into site health and key performance indicators of the Switching Systems
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Ensure up-to date patching and full compliance to security standards of the Switching Systems
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Ensure up-to date documentation on the Switching Applications as well as changes made
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Troubleshooting
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Troubleshoot reported issues, and proactively identify areas in need of optimization
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Working with technical support engineers to resolve critical incidents
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Create and update clear troubleshooting guides for the Switching Applications
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Requests Fulfilment
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Implement Requests relevant to the operation and enhancement of the Core Switching Applications
Requirements
- Good first degree in Computer Science/Computer Engineering or other related fields
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Service Management Certifications (eg ITIL) is an advantage
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Minimum of 1 year relevant experience
