Lead, Public Health

Responsibilities

• Executes on the delivery of eCLAT Corporate Strategy “How to Win” initiatives in the marketplace
• Provide visionary leadership across all stakeholder groups (Internal & External stakeholders groups and regulators)
• Provide leadership to achieve the business objectives for Public Health in eCLAT
• Develops and drives implementation of policies, procedures, and standards to support the delivery of high-quality service to customers
• Formulate and improve the standard operating procedures for the monitoring activities of health facilities
• Implement strategies that ensure customer's (government) requirements on public health engagements are professionally delivered while ensuring other stakeholders enjoy happy business relationship with eCLAT
• Provide domain expertise and knowledge, and work with the engineering team in the development of the Public Health Monitoring Platform
• Identify opportunities for eCLAT to sell other products to stakeholders within the public health space
• Leads and directs the project management and implementation teams to deliver customer focused services in line with customer specification
• Builds and maintains relationship with key customers to strengthen Interswitch service delivery experience
• Reviews update on project activities and ensures implementation is in line with agreed standard and timeline
• Manages the expectations of the customer (internal and external) regarding project objectives, deliverables, timeframes, etc by understanding the key business drivers and their prioritisation
• Ensures periodic evaluation of service delivery processes and standards, benchmarks them against leading practices, makes recommendations as appropriate and drives compliance
• Present information using data visualization techniques
• Analyze large amounts of information to reveal trends and patterns
• Use data management systems to access specific information as and when required
• Identify valuable data sources and automate collection processes
• Undertake pre-processing of both structured and unstructured data, in the aim to verify the integrity of data used for analysis
• Performs trend analysis on reported problems, document root causes and initiate appropriate improvement solutions
• Prepares and submits reports to the CTO and other parties on activities within the group
• Perform other public health related tasks that may be assigned by the manager

Requirements

• Bachelor’s Degree in Public Health or Medical services
• MBA or Master’s Degree in any science related course is desirable
• Minimum of 7 years cognate experience acting in similar role
• Relevant certifications such as PMP (Project Management Professional), CBAP, Lean Six Sigma