JOB PURPOSE

  • Lead and coordinate the execution of strategy as approved
  • Coordinate the strategic planning and business performance management processes to ensure complete alignment with group strategy office
  • Coordinate the execution of business innovation, business growth initiatives and strategic initiatives within the group
  • Lead and coordinate the execution of business plans for Triggers initiatives and strategic projects with potential to generate 5% - 10% in new revenue
  • Serve as Business consultant to the operating and functional groups

 

KEY RESPONSIBILITIES

Performance Tracking and Division Co-ordination

  • Demonstrate a strong understanding of our business model and a proven ability to communicate with senior internal team members (Group Heads/MDs/EVPs/Chiefs/GMD) and external contacts (consultants, investors, partners and clients)
  • Provides ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify and manage risks, and effect organizational and business changes
  • Effectively evaluate Business performance (Target vs Actual) leveraging the Business Driver Diagram tool
  • Effectively evaluate employee performance (Target vs Actual) leveraging the Balance Scorecard tool
  • Develop, implement, and interpret policies, procedures, and processes and evaluate their effectiveness
  • Plan, organize, and manage multiple projects and tasks simultaneously in a fast-paced environment
  • Develop and maintain effective working relationships with staff, other Departments and external customers.
  • Plan, coordinate, and assign the work of others and lead functional workgroups as directed by the MD/EVP
  • Provide expertise in analysis of service performance and determining business impact

Business Growth Management

  • Drive Business Innovation ideas and initiative from quality research, business performance analysis and insights
  • Identify and develop growth initiatives to enable business meet its growth objectives
  • Lead and coordinate the generation of business ideas, brainstorming sessions and incubation initiatives to enable growth plans
  • Work with business owners, functional chiefs to identify opportunities for optimizing the business and creating efficiencies across operations within the Interswitch Group.
  • Lead assigned new growth or business expansion initiatives that maybe assigned y the MD/EVP during the course of the year
  • Deepen understanding of the payment and commerce industry, monitor emerging trends and recommendS adjustments

Business Models, Revenue Models or Operations Strategy

  • Demonstrate the ability to interpret and provide insightful commentary on performance results, including the impact of market factors and other drivers
  • Manage all performance benchmarks used by Interswitch to track performance of the approved Industries.
  • Makes use of insights from market research to inform strategy and direction and also strengthen decision making process.

Program And Project Management

  • Excellent project management and organizational skills
  • Excellent time management skills with the ability to priorities workload efficiently
  • Switched on and self-starter attitude to work
  • Strong team orientation with a willingness and preparedness to share and seek information, knowledge, help and support others in the team
  • Excellent ‘verbal, written and presentation’ communication skills. For written and verbal skills, particular focus on interpreting to non-technical audiences
  • Good understanding of service and project delivery methodologies. Agile, Lean Six Sigma, CMMI and others Interswitch may consider important in driving its business objectives

General

  • A demonstrated ability to think critically, solve problems, and develop a narrative based on data driven insights
  • Experience with the development of research and measurement frameworks based on clearly defined objectives
  • Demonstrated ability to analyse data and translate into a business opportunity or business innovation
  • Advanced experience with business tools (specifically with respect to Excel, PowerPoint, Visio and Word) and industry research platforms; Gartner, Bloomberg, and popular Payment and Industry-relevant blogs.
  • Proven ability to analyze, organize and integrate large amounts of information into clear concise presentation and plans
  • Ability to develop, implement and collaborate effectively towards measuring & tracking strategies and strategic initiatives
  • Contribute to development of best practices, industry standards, regulatory policies, and related activities

 

EDUCATION AND EXPERIENCE

Academic Qualification(s): 

  • First degree in relevant discipline
  • An MBA from a Top Business School would be an advantage

Professional Qualification(s):

  • Lean Six Sigma
  • Safe Agile Certification (Not mandatory but recognized)

Experience (Number of relevant years):

  • 6 - 12 years’ experience in banking, payment and commerce industry
  • 2 - 3 Consulting experience with a leading industry firm
  • 2 - 3 Management Experience

Department

Systegra - Digital Infrastructure & Managed Services

Location

Lagos Office   |   Permanent

Deadlines

August 26, 2023

Apply now